If you have any questions about my yarn or your orders, please send me an email to:
info#mythicafibers.com (I changed @ to # to avoid spam mails. Please replace # with @ ).
Please include your name and order number (4 digit numbers starting with #) for inquiries about your orders.
I will get back to you by e-mail as soon as possible. Please make sure that e-mails from the domain @mythicafibers.com won't be filtered by your spa filter and reach safely.
I usually respond within 1-2 business days (weekdays excluding Japanese bank holidays and year end - new year holidays). If you don't hear from me in 2 business days, it's highly likely that your inquiry didn't reach me, or my reply went into your spam folder. Please check your spam folder and spam filter setting, and contact me again.